SMS Messaging Terms

Effective as of: September 11, 2026

These SMS Messaging Terms govern the Flexienvíos BHD text-message (SMS) programs operated by Omnex Group, Inc. ("Omnex", "we", "us" or "our"), the licensed provider of the Flexienvíos BHD services. They supplement, and are part of, our User Agreement and Privacy Policy. By providing your mobile phone number and opting in to a program described below, you agree to these terms.

We operate three separate SMS programs. Each has its own opt-in, its own message frequency, and is sent from its own number; the terms of one program do not apply to another. Opting in to one program does not opt you in to any other, and you may opt in to any, all or none of them.

1. Login Codes (2FA)

When you opt in to this program, we text one-time login security codes (two-factor authentication) to the mobile number on your account, from short code 21742. Message frequency may vary and depends on your activity — you receive a message each time you request a login code. This is not a marketing program, no promotional or marketing messages are ever sent under it, and consent to receive these texts is not a condition of using the Flexienvíos BHD services — you can always receive your login code by email instead.

2. Transfer Status Notifications

When you opt in to this program, we text you money-transfer status notifications — for example, when a transfer is sent or becomes available to your recipient — to the mobile number you provide, from short code 21742. Message frequency may vary and depends on your activity, because a message is sent when the status of one of your transfers changes. This is not a marketing program, no promotional or marketing messages are ever sent under it, and consent to receive these texts is not a condition of using the Flexienvíos BHD services — you can always receive transfer updates by email instead. This program is separate from the login-code program above: opting in to one does not opt you in to the other.

3. Offers & Promotions (Marketing)

When you opt in to this program, we send promotional text messages — such as special offers and discounts — to the mobile number you provide. These are sent from short code 50596, which is not the number used for the login-code and transfer-status programs above. We will send no more than six (6) messages per month. This cap applies to this marketing program only. Opting in is never required to use the Flexienvíos BHD services, and opting out of marketing texts does not affect your account, your login codes or your transfer-status alerts.

How to Opt In

You opt in to a program only by taking an explicit, affirmative action — for example, by choosing to receive your login code by text, by checking the transfer-status-notification box when you send a transfer or in your account's Notification Preferences, or by checking the marketing opt-in box during sign-up or in your account settings. Each program has its own separate opt-in. Simply giving us your mobile number — for example, to complete a transfer — does not by itself enroll you in any text-message program.

Message and Data Rates

Message and data rates may apply. Such charges are billed by, and payable to, your mobile service provider. Please contact your wireless carrier for details about your text messaging plan.

HELP

For help, reply HELP to any message, or contact Flexienvíos BHD Customer Service at (800) 810-5857 or [email protected].

Cancellation (STOP)

You can cancel any program at any time by replying STOP to any message from that program. After you send STOP, we will send a one-time message confirming that you have been unsubscribed, after which you will no longer receive SMS messages from that program. The login-code and transfer-status programs are sent from the same number, so replying STOP to a message from either one cancels both; the marketing program is sent from a different number and is cancelled separately, and replying STOP to a marketing message does not affect your login codes or transfer-status alerts. You may also opt out by turning off the relevant SMS option in your account's Notification Preferences or by contacting Customer Service. If you opt out, you can still receive login codes and account information by email.

Carriers

Carriers are not liable for delayed or undelivered messages. Supported carriers may change, and we do not guarantee that messages will be delivered to every carrier or device.

Privacy

We do not sell or share your mobile phone number or your SMS opt-in consent with third parties or affiliates for their marketing purposes. We share your number only with service providers that help us deliver these messages (such as our messaging provider and the carriers). For more information, please review our Privacy Policy.

Changes to These Terms

We may update these SMS Messaging Terms from time to time. We will post any updated terms on this page, and your continued enrollment in a program after the changes are posted constitutes your acceptance of them. If you do not agree to a change, you may opt out at any time by replying STOP or by turning off SMS notifications in your account settings.

Contact

Flexienvíos BHD c/o Omnex Group, Inc., Attn: Customer Service, 580 Sylvan Ave LL-A, Englewood Cliffs, NJ 07632, U.S.A
On-line: www.flexienviosbhd.com
Via Email: [email protected]
By Telephone: (800) 810-5857