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Alabama

https://asc.alabama.gov/
(800) 222-1253
Alabama Securities Commission
P.O. Box 304700
Montgomery, AL, 36130-4700

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Arizona

https://dfi.az.gov/complaints
(602) 771-2800
(800) 544-0708
Arizona Department of Financial Institutions Consumer Affairs Division
100 N 15th Avenue
Suite 261
Phoenix, AZ, 85007

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Arkansas

http://securities.arkansas.gov/page/364/money-services-how-to-file-a-complaint
(501) 324-9260
(800) 981-4429 (Hotline)
[email protected]
Arkansas Securities Department
1 Commerce Way
Suite 402
Little Rock, AR, 72202

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California

https://dfpi.ca.gov/file-a-complaint/
(866) 275-2677


If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Financial Protection and Innovation at its toll-free telephone number, 1-866-275-2677, by email at [email protected], or by mail at the following address:


Department of Financial Protection and Innovation
Consumer Service Office
2101 Arena Boulevard
Sacramento, CA 95834

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Colorado

http://banking.colorado.gov/industry/money-transmitters
(303) 894-7575


CONSUMER NOTICE:
Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.
If you have a Question about or Problem with YOUR TRANSACTION - THE MONEY YOU SENT
You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.
If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER – THE COMPANY THAT SENT YOUR MONEY
ALL complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:

Colorado Division of Banking
1560 Broadway, Suite 975
Denver, CO 80202
email: [email protected]
website: www.dora.colorado.gov/dob

AVISO A LOS CLIENTES:
Entidades diferentes a aquellas instituciones financieras aseguradas por el FDIC, que dirigen actividades de envío de dinero en Colorado, incluyendo venta de giros postales, giro de fondos e instrumentos de pago o crédito requieren tener licencia de la División Bancaria del Estado de Colorado de acuerdo con el Acto de Transmisores de Dinero, Título 11, Artículo 110, del Estatuto Revisado de Colorado.
Si usted tiene una pregunta o duda acerca DE SU TRASACCIÓN - DEL DINERO QUE ENVIÓ
Por favor póngase en contacto con el agente de envíos monetarios que procesó su transacción para obtener ayuda. La División Bancaria de Colorado no tiene acceso a esta información.
Si usted es un residente del estado de Colorado y tiene una queja sobre EL AGENTE DE ENVIÓS MONETARIOS – LA COMPAÑÍA QUE ENVIÓ SU DINERO
Todas las quejas deben de ser entregadas por escrito. Por favor llene la forma de quejas que se encuentra en el sitio web de la División Bancaria de Colorado y entrégue la forma junto con los documentos que apoyen su queja por correo o por correo electrónico a la División Bancaria de Colorado al:

Colorado Division of Banking
1560 Broadway, Suite 975
Denver, CO 80202
correo electrónico: [email protected]
sitio web: www.dora.colorado.gov/dob


Colorado Division of Banking
1560 Broadway
Suite 975
Denver, CO, 80202

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Connecticut

http://www.ct.gov/dob
(860) 240-8299
(800) 831-7225
[email protected]
Connecticut Department of Banking Consumer Credit Division
260 Constitution Plaza
Hartford, CT, 06103-1800

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Delaware

https://banking.delaware.gov/
(302) 739-4235
Office of the State Bank Commissioner
1110 Forrest Avenue Dover
Dover, DE, 19904

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District Of Columbia

https://disb.dc.gov/
(202) 727-8000


You may file a complaint with the District of Columbia Department of Insurance, Securities and Banking Bureau at https://disb.dc.gov/service/file-complaint-or-report-fraud


Department of Insurance, Securities and Banking Bureau
1050 First Street NE, Suite 801
Washington, DC 20002

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Florida

https://www.flofr.gov/
(850) 487-9687
Florida Office of Financial Regulation
200 E. Gaines Street
Tallahassee, FL, 32399

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Georgia

https://dbf.georgia.gov/
(770) 986-1633
(888) 986-1633
Georgia Dept. of Banking & Finance
2990 Brandywine Road
Suite 200
Atlanta, GA, 30341-5565

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Hawaii

https://cca.hawaii.gov/dfi/files/2020/02/DFI-Form-CC-Rev.-12-14-FillableForm.pdf
(808) 586-2820


You may file a complaint with the Hawaii Department of Commerce and Consumer Affairs at https://cca.hawaii.gov/consumer-complaints/


Division of Financial Institutions, Department of Commerce and Consumer Affairs
335 Merchant Street, Room 221
Honolulu, HI 96813

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Idaho

http://www.finance.idaho.gov
(208) 332-8000
(888) 346-3378
Idaho Department of Finance
800 Park Blvd., Suite 200
Boise, ID, 83712

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Illinois

http://www.idfpr.com
TTY: 1-866-325-4949
888-4REGUL8(888 473-4858)
[email protected]
Illinois Dept. of Financial & Professional Regulation
320 West Washington Street, 3rd Floor
Springfield, IL, 62786

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Indiana

https://www.in.gov/dfi/
(317) 232-3955
(800) 382-4880
[email protected]
Indiana Department of Financial Institutions
30 South Meridian Street,Suite 300
Indianapolis, IN 46204

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Iowa

https://www.idob.state.ia.us/
(515) 281-4014
Email: https://gsecuremail.iowa.gov
Iowa Division of Banking
200 East Grand Avenue, Suite 300
Des Moines, IA, 50309-1827

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Kansas

https://www.osbckansas.org
(785) 296-2266
(785) 380-3939
(877) 387-8523
Kansas Office of the State Bank Commissioner
700 SW Jackson St Suite 300
Topeka, KS, 66603

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Kentucky

https://kfi.ky.gov/
(502) 573-3390
(800) 223-2579
Department of Financial Institutions
500 Mero Street, 2 SW 19
Frankfort, KY, 40601

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Louisiana

http://www.ofi.state.la.us
(888) 525-9414
(225) 925-4660
Louisiana Office of Financial Institutions
Post Office Box 94095
Baton Rouge, LA, 70804-9095

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Maine

https://www.maine.gov/pfr/consumercredit/index.shtml
(800) 965-5235
(207) 624-8570
Email: [email protected]


You may file a complaint with the Maine Bureau of Consumer Credit Protection at https://www.maine.gov/pfr/consumercredit/complaint.htm


Maine Bureau of Financial Institutions Consumer Outreach Program
36 State House Station
Augusta, ME, 04333-0036

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Maryland

http://www.dllr.state.md.us/finance/
(410) 230-6100
888-784-0136
[email protected]


The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints regarding Omnex Group Inc., NMLS ID # 899521, Control No. 5297462 at the Office of the Commissioner of Financial Regulation, 1100 North Eutaw Street, Suite 611 Baltimore, Maryland 21201, phone 888-784-0136. Customers can verify the licensing status of Omnex Group Inc. at https://www.nmlsconsumeraccess.org.


Maryland Office of the Commissioner of Financial Regulation
1100 North Eutaw Street
Suite 611
Baltimore, Maryland 21201

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Massachusetts

http://www.mass.gov/dob
(617) 956-1501
(800) 495-2265
[email protected]
Massachusetts Division of Banks
1000 Washington Street, 10th floor
Boston, MA, 02118-2218

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Michigan

https://www.michigan.gov/difs/
(877) 999-6442
[email protected]
Michigan Department of Insurance and Financial Services
Consumer Finance Section
PO Box 30220
Lansing, MI 48909-7720

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Minnesota

https://mn.gov/commerce/
(651) 539-1600
(800) 657-3602
Minnesota Dept. of Commerce
85 7th Place East
Suite 280
Saint Paul, MN, 55101

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Mississippi

https://dbcf.ms.gov/
(800) 844-2499
Mississippi Consumer Finance Division
PO Box 12129
Jackson, MS 39236-2129

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Missouri

https://finance.mo.gov
(573) 751-3242
(573) 751-9192 (fax)
E-mail: [email protected]


You may file a complaint with the Missouri Division of Finance at https://finance.mo.gov/consumers/complaint/complaintform.php


Missouri Division of Finance
Truman State Office Building, Room 630
Jefferson City, MO 65102

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Montana

http://banking.mt.gov/
(406) 841-2920
[email protected]
Montana Division of Banking and Financial Institutions
PO Box 200546
Helena, MT, 59620

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Nebraska

https://ndbf.nebraska.gov/
(402) 471-2171
(877) 471 3445
Nebraska Dept. of Banking and Finance
1526 K St. #300
Lincoln, NE, 68508

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Nevada

https://fid.nv.gov/
(702) 486-4120
[email protected]
State of Nevada, Dept. of Business & Industry Financial Institutions
Office of the Commissioner
3300 W. Sahara Ave., Suite 250
Las Vegas, NV, 89102

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New Hampshire

https://www.nh.gov/banking/
(603) 271-3561
[email protected]
New Hampshire Banking Department
53 Regional Drive, Suite 200
Concord, NH, 03301

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New Jersey

http://www.state.nj.us/dobi
(800) 446-7467
(609) 292-7272
New Jersey Dept. of Banking & Insurance
NJDOBI, PO Box 471
Trenton, NJ, 08625-0471

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New Mexico

https://www.rld.nm.gov/
(505) 476-4885
New Mexico Regulation and Licensing Department - Financial Institutions Division
P.O. Box 25101
Santa Fe, NM, 87504

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New York

https://dfs.ny.gov/complaint
(800) 342-3736
[email protected]
Department of Financial Services, Consumer Assistance Unit
1 State Street
New York, NY, 10004

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North Carolina

http://www.nccob.gov
(919) 733-3016
North Carolina Office of the Commissioner of Banks
4309 Mail Service Center
Raleigh, NC, 27699-4309

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North Dakota

https://www.nd.gov/dfi/
(701) 328-9933
E-mail: [email protected]


You may file a complaint with the North Dakota Department of Financial Institutions - Consumer Division at http://www.nd.gov/eforms/Doc/sfn50702.pdf


North Dakota Department of Financial Institutions - Consumer Division
2000 Schafer Street, Suite G
Bismarck, ND, 58501-1204

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Ohio

http://www.com.ohio.gov/fiin
(614) 728-8400
(866) 278-0003
[email protected]
Ohio Department of Commerce Division of Financial Institutions
77 South High Street
21st Floor
Columbus, OH, 43215-6120

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Oregon

http://dfr.oregon.gov
(888) 877-4894
[email protected]
Oregon Division of Financial Regulation
350 Winter St. NE Room 410
PO Box 14480
Salem, OR, 97309-0405

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Pennsylvania

http://www.dobs.pa.gov/
(800) 722-2657
(717) 787-1854
Pennsylvania Dept.of Banking and Securities
Market Square Plaza
17 North Second Street, Suite 1300
Harrisburg, PA, 17101

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Rhode Island

http://www.dbr.ri.gov/
(401) 462-9503
[email protected]
Rhode Island Dept. of Business Regulation
1511 Pontiac Avenue
Cranston, RI, 02920

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South Carolina

http://www.consumer.sc.gov
(800) 922-1594
(803) 734-4200
South Carolina Department of Consumer Affairs
P.O. Box 5757
Columbia, SC, 29205-2418

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South Dakota

https://dlr.sd.gov/banking/
(605) 773-3421
E-mail: [email protected]


You may file a complaint with the South Dakota Division of Banking at https://dlr.sd.gov/banking/consumers/filing_complaint.aspx


South Dakota Division of Banking
1601 N Harrison Avenue, Suite 1
Pierre, SD 57501-4590

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Tennessee

http://www.tn.gov/tdfi
(615) 741-2236
(800) 778-4215
[email protected]
Tennessee Dept. of Financial Institutions
312 Rosa L. Parks Avenue
26th Floor
Nashville, TN, 37243

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Texas

http://www.dob.texas.gov
(877) 276-5554
(512) 475-1300
[email protected]


If you have a complaint, first contact the consumer assistance division of Omnex Group, Inc., toll free at (866) 819-0119. If you still have an unresolved complaint regarding the company's money transmission or currency exchange activity, please direct your complaint to:


Texas Department of Banking
Non-Depository Supervision Division
2601 N. Lamar Blvd.
Austin, TX, 78705-4294

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Utah

https://dfi.utah.gov/
(801) 538-8830
[email protected]
Utah Dept. of Financial Institutions
P.O. Box 146800
Salt Lake City, UT, 84114-6800

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Vermont

https://dfr.vermont.gov/
(802) 828-3301
833-DFR-HOTLINE
(833) 337-4685


You may file a complaint with the Vermont Department of Financial Regulation, Banking Division at https://dfr.vermont.gov/consumers/file-complaint/banking


Vermont Department of Financial Regulation Consumer Services
89 Main Street
Montpelier, VT 05620-3101

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Virginia

https://scc.virginia.gov
(804) 371-9701
(804) 371-9416


You may file a complaint with the Virginia Bureau of Financial Institutions at https://www.scc.virginia.gov/bfi/complain.aspx


Virginia Bureau of Financial Institutions
P.O. Box 640
Richmond, Virginia 23218-0640

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Washington

http://www.dfi.wa.gov
(360) 902-8703
(877) RING DFI
[email protected]
Washington State Dept. of Financial Institutions
PO Box 41200
Olympia, WA, 98504-1200

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West Virginia

https://dfi.wv.gov/Pages/default.aspx
(304) 558-2294


You may file a complaint with the West Virginia Division of Financial Institutions at https://dfi.wv.gov/consumers/complaints/Pages/default.aspx


West Virginia Division of Financial Institutions
900 Pennsylvania Avenue, Suite 306
Charleston, WV 25302-3542

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Wisconsin

http://www.wdfi.org/fi/lfs/
(608) 264-7969
(800) 452-3328
[email protected]
State of Wisconsin Department of Financial Institutions
Bureau of Consumer Affairs
P.O. Box 8041
Madison, WI, 53708-8041

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Wyoming

http://wyomingbankingdivision.wyo.gov
(307) 777-7797
[email protected]
Wyoming Division of Banking
Hathaway Building
2300 Capital Ave, 2nd Foor
Cheyenne, WY 82002

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